Groupe Richer uses cookies to enhance the user experience and provide certain essential features of this site.

Do you accept the use of cookies on this computer ?

Privacy Policy

At Groupe Richer, protecting your personal information is important to us. We are committed to handling it in a transparent, secure, and respectful way.


1. Responsible Party

The management team is responsible for the protection of personal information within our company. For any questions or requests regarding your data, you can contact us at: info@groupericher.com.


2. Information We Collect

When you interact with us, we may collect:

  • Name, email, phone number, address
  • Business information (if applicable)
  • Billing and purchase information
  • Order history
  • Website browsing data and cookies

These details may be collected through: web forms, phone calls, emails, online orders, and website navigation.


3. How We Use Your Information

We use your information to:

  • Respond to your inquiries
  • Process orders and deliveries
  • Provide reliable customer service
  • Manage billing
  • Improve our website and services
  • Send information or offers (if you consent)


4. Sharing Your Information

We do not sell your personal information

We may share your data with:

  • Service providers (payment, delivery, CRM systems)
  • Technology tools such as Google Analytics or Meta Ads
  • Professional advisors (accountants, lawyers)

Some of these services may be located outside of Canada. Appropriate safeguards are in place to protect your information.


5. Cookies

Our website uses:

  • Essential cookies: required for website functionality (login, navigation, shopping cart)
  • Non-essential cookies: marketing, analytics, and personalization

You can refuse non-essential cookies, but essential cookies are necessary for the website to function properly.


6. Retention and Security

Your information is retained only as long as necessary for the purposes outlined or to meet legal obligations. We implement reasonable security measures to protect your data from unauthorized access or disclosure.


7. Your Rights

You may at any time:

  • Access your personal information
  • Request corrections
  • Request deletion (subject to legal obligations)

For any questions or requests regarding your data, you can contact us at: info@groupericher.com


8. Updates

This policy may be updated to reflect changes in our practices or legal requirements.